Working together for more than 20 years to develop solutions for organizations worldwide, the SUSE-IBM alliance provides all of the advantages of Linux along with comprehensive services, technology leadership and global reach.
For enterprises looking for systems to answer their mission-critical needs, SUSE and IBM provide skillfully engineered solutions across more workloads and address more industry-specific needs worldwide than other combinations of Linux distribution with hardware, software, and emerging technologies.
IBM Technology Support Services (TSS), together with SUSE, provide a variety of support options for SUSE Linux solutions across many hardware platforms including z Systems, LinuxONE, Power and x86-64 helping enterprises reduce costs and complexity.
SUSE Linux Enterprise Server for z Systems and LinuxONE provides the perfect environment for mission-critical applications. SUSE and IBM have combined the unmatched reliability, security and immense scalability of the IBM z Systems mainframe and IBM LinuxONE with the power of SUSE Linux Enterprise and the hypervisor capabilities of z/VM. The result lowers total cost of ownership (TCO), reduces data center complexity, increases flexibility, reduces downtime, and simplifies the deployment and maintenance of software images.
With SUSE Linux Enterprise Server on IBM Power Systems, you gain the next generation of enterprise Linux operating system and IBM hardware—optimized for superior reliability and performance—and the flexibility to run the most demanding business-critical workloads. For data-intensive, high performance workloads, SUSE Linux Enterprise Server for POWER and SUSE Linux Enterprise Server for SAP Applications on IBM POWER8 processor-based servers help save money and increase bottom-line business results and returns.
IBM Technology Support Services, together with SUSE, can offer a variety of technical support options for Linux environments across all hardware platforms, including IBM z Systems, LinuxONE, Power Systems, and Intel-based x86-64. IBM Technology Support Services provide level 1 and level 2 support services while SUSE provides level 3 service through the IBM alliance.
Maintaining availability and optimal performance is critical to realizing the high levels of versatility, flexibility and efficiency that the SUSE Linux solutions can provide. But if customers are burdened with managing multiple vendor solutions and service contracts or devoting in-house resources to maintaining the Linux ecosystem, costs can escalate quickly—and impede operational and staff efficiency.
The SUSE and IBM Technical Support Services team provide:
Optimize Return on Investment
IBM support services for SUSE Linux solutions help Linux enterprise IT organizations optimize their return on investment by offering an end-to-end support solution. Options include:
- Support line for SUSE Linux solutions—a remotely delivered service that helps keep IT staff more productive with answers to “how to” and diagnostic questions.
- Enhanced services, which offer more personalized, relationship-based Linux environment management. This can include services like priority handling and response and customized technical support plans.
- Enterprise-class support for SUSE Linux solutions available at an additional cost.
Reduce Operational Costs and Increase IT Staff Productivity
Extensive skills and infrastructure knowledge from IBM help customers save on operational costs—and increase IT staff productivity by keeping them focused on business priorities. In addition, our services are designed to provide flexible, more cost-efficient support options designed to meet specific needs to help save even more time and money.
SUSE Linux Enterprise Server for z Systems and LinuxONE is an enterprise-class, highly reliable, scalable and secure open source server operating system. It’s optimized for IBM z Systems and LinuxONE mainframes and built to power physical, virtual and cloud-based mission-critical workloads.
SUSE Linux Enterprise Server for z Systems and LinuxONE is an enterprise-class, highly reliable, scalable and secure open source server operating system. It’s optimized for IBM z Systems and LinuxONE
Flyers & Data Sheets
SUSE Linux Enterprise Server for POWER delivers increased reliability, reduces costs for mission-critical applications, including SAP HANA, provides a high-performance platform and accelerates innovation while improving deployment times.
White Papers & Data Sheets
To us SUSE has always been at the forefront of innovation, and their product offerings have always stood head and shoulders above the rest.
And now...self-healing, self-managing, distributed software-based enterprise storage. The enterprise needs it, and SUSE has it. This is a brilliant move by a company that should be on the radar of every enterprise business.
The major claim to fame for SUSE is taking open source technology and all of its relevant components and making it available to its customers in an easy-to-install, easy-to-use, supported way.